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Fulfillment:
All orders will be
processed and
shipped within 3-5 business days, except for back ordered items. If an
item
will be on back order for more that 5 days, we will ship the rest of
your
order and ship the back ordered item as soon as it is back in
stock.
All orders are
shipped by Postal
Priority with delivery confirmation. If the order does not arrive
within 10 business days, please email or call our office to have us
track it.
Allow
7 days before calling, but do call once 10days have passed so that we
can
track your order and, if needed send a replacement or find out where it
is.
Shipping fees are as
follows:
Flat rate shipping
& Handling
fee is $7.50
Priority Mail with Signature Confirmation is $9.50
UPS Ground Del is $24.00
Payment Methods:
We accept all
major credit
cards: Visa, Master Card, Discover and American Express.
Guarantees and policies:
Privacy
Policy:
We do not and will not sell or
rent your
personal information to anyone. You have the right to control your
personal
information as you see fit.
Information about our
customers is an
important part of our business, and we are not in the business of
selling
personally identifiable information to unaffiliated third parties for
their
commercial use.
We do not normally send
unsolicited emails
to our customers, but, if you do not want to receive future promotional
information from us, you may let us know by going to natbetter@yahoo.com
and entering your email address along with the message “please
remove me
from your email list” Please allow up to 10 days for your email
to be removed.
Blue Stuff Pain Relief
Products:
We honor the Blue Stuff
Guarantee:
Blue Stuff,
Inc. products
all come with a satisfaction money back guarantee!
Please follow
individual product
directions for maximum benefit. However, results may vary depending on
the individual.
Our guarantee for
all topical products
(such as SuperBLUE) found under the categories
SuperBLUE, Beauty Care,
and Skin
Care: Use all topical products as directed for 21 days. If you
are
not satisfied and desire a refund please send your half empty
container,
along with the original invoice (including the credit card number and
Exp
date that you used for the original purchase), back to us within thirty
days from receiving the products.
Refunds do not
include the
cost of shipping and handling. Allow four weeks for your refund from
the
date the product is returned. All prices are subject to change without
notice.
__________________________________________________________________________________________________
Natural Radiance
Products:
We guarantee all
products to be without
defect and in sealed containers. If any product or the pump mechanism
is
defective, or the product is damaged in shipment, please call our
office
at 888-660-8831 to request a return authorization. When we receive the
product, we will ship you a new fresh product immediately.
Q. Do you guarantee that
the products will
work for me, and can I return them if I'm not satisfied with the
results?
A. We cannot make any
guarantees about
how the products will work for any individual. The goal is to attain
hormone
balance and the time needed to accomplish that is dependent on many
factors,
including age, health, diet, nutritional deficiencies, whether your
glands
are funtioning properly and how long your homones have been out of
balance.
You may need to adjust your dose back and forth to find what works best
for you. Remember, if you have decided to take responsibilty for your
own
hormonal health, you need to have as much knowledge as possible, so be
sure you read at least one or several of the books highlighed above. If
you would like to read the testimonials of others who are using our
products,
please click here.
Please give the
products at least
1 or 2 months to re-establish hormone balance. Due to the importance of
progesterone in hormone balancing, we would rather you did not order
estrogen
creme if you are not going to also use progesterone creme. If you
already
have a progesterone cream, please continue to use it until it is gone,
but do consider ordering our progesterone when you run out. You will be
very happy with its effectiveness!
We will refund any
products
returned with unbroken seals but not products that have been opened
unless
they are defective when you receive them. We can't refund the shipping
cost. A 10% re-stocking fee will be applied to any returns. Returns
must
be approved in advance by phone or email. We will need to have you
include
your invoice or packing slip and the credit card number used to order,
since we don't store your card number in our computer.
PLEASE CONSULT YOUR
NUTRITIONALLY AWARE HEALTH PRACTICIANER BEFORE PURCHASING
IF YOU ARE UNSURE AS TO WHETHER ANY PRODUCT IS RIGHT FOR YOU. WE ARE
NOT DOCTORS AND CANNOT ADVISE. WE CANNOT ACCEPT USED PRODUCTS FOR
REFUND IF YOUR DOCTOR LATER TELLS YOU HE DOES NOT WANT YOU TO USE
THEM.
WE WILL ACCEPT ANY PRODUCTS
THAT ARE STILL IN SEALED (SHRINK WRAPPED) CONTAINERS FOR REFUND MINUS
THE 10% RESTOCK FEE ANYTIME WITHIN 2 MONTHS OF PURCHASE.
_________________________________________________________________________________________________
All other Products:
We guarantee all products
to be without
defect and in sealed containers. If any product or container is
defective,
or the product is damaged in shipment, please call our office at
888-660-8831
to request a return authorization. When we receive the product, we will
ship you a new fresh product immediately.
We will honor any
gurantees made
by the product manufacturer in regard to product effectiveness.
However,
since the products are natural supplements and we cannot make any
claims
about how they might affect or improve your health, we cannot guarantee
them for any specific health benefit.
After obtaining a return
authorization,
return unused product that you have purchased from us to:
Naturally Better
503 Dennis Dr
Danville IL
61832
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